LOBBIES TAKE CENTER STAGE

For most people, an initial impression when entering a room will form the basis of their entire experience. When walking into a hotel, the lobby sets the tone. One out of every five guests (re: boutique and lodging surveys) say that their decision of coming back to the same hotel is influenced by the opportunity … Continue reading LOBBIES TAKE CENTER STAGE

2018 Trade Show Strategy

What's the point? If you think people will peruse and buy just from a show floor.  Think again 🙂 It's setting the mood buy - It's about having the right mix of products and the right people representing your brand at the booth. Booth needs to be interactive, engaging, solution oriented, digital, and more. Its … Continue reading 2018 Trade Show Strategy

CUSTOMER LOYALTY

What do you do to maintain loyalty in your customer base?  Most service, product and equipment providers make the sale, keep in touch few months post sale with the customer and then the waiting begins for both customer and sales person. How about a loyalty program?  Reminder programs to keep your customer base engaged with … Continue reading CUSTOMER LOYALTY