We know planning and actions are required in the journey back to thriving in a new reality. Parts of the world that have already opened have given us a glimpse of our own future, including: no shared community food in break rooms; no more communal snacks; more scheduled meetings (to include people working from home); … Continue reading REENGAGING, REACTIVATING AND REIMAGINING FOOD AND BEVERAGE
Does it ever pay to argue with a customer? I have been doing sales and sales training for 30 plus years and the answer is no. There is always a way to diffuse a situation, offer up a solution to solve an issue or come to an agreement that’s amiable to the customer and fair … Continue reading TODAY’S CUSTOMERS
REPOST. #ACTIVEFOODSERVICE I was on holiday in Rome and visited the Sistine Chapel (Italian: Cappella Sistina). It is the best-known chapel in the Apostolic Palace, the official residence of the Pope in Vatican City. It is famous for its architecture, evocative of Solomon's Temple of the Old Testament. Under the patronage of Pope Julius II, … Continue reading MICHELANGELO KNEW HIS BUSINESS. DO YOU KNOW YOURS?