Category: health care

TODAY’S CUSTOMERS

by Marsha Diamond, posted in business, colleges, customer, equipment, experience, food, foodservice, health care, hospitals, long term care, manufacturers, restaurants, retail, sales, tabletop

Does it ever pay to argue with a customer? I have been doing sales and sales training for 30 plus years and the answer is no. There is always a way to diffuse a situation, offer up a solution to solve an issue or come to an agreement that’s amiable to the customer and fair … Continue reading TODAY’S CUSTOMERS

MICHELANGELO KNEW HIS BUSINESS. DO YOU KNOW YOURS?

by Marsha Diamond, posted in business, health care, marketing, retail, sales

REPOST. #ACTIVEFOODSERVICE  I was on holiday in Rome and visited the Sistine Chapel (Italian: Cappella Sistina). It is the best-known chapel in the Apostolic Palace, the official residence of the Pope in Vatican City. It is famous for its architecture, evocative of Solomon's Temple of the Old Testament. Under the patronage of Pope Julius II, … Continue reading MICHELANGELO KNEW HIS BUSINESS. DO YOU KNOW YOURS?

UNHEALTHY FOODSERVICE? NOURISH YOUR FOODSERVICE!

by Marsha Diamond, posted in colleges, COOKING, foodservice, health care, hospitals, long term care, manufacturers, restaurants, universities

How do you define healthy to you? For your foodservice? Tips for you to help your customer. Give Choices- number and variety Small changes in recipes Tracking popularity mix of items Offer More offerings. Customized experiences Portion sizes smaller. Food Presentation. We eat with our eyes Vending machines. Put less healthy items in lower positioning … Continue reading UNHEALTHY FOODSERVICE? NOURISH YOUR FOODSERVICE!