Category: long term care

TODAY’S CUSTOMERS

by Marsha Diamond, posted in business, colleges, customer, equipment, experience, food, foodservice, health care, hospitals, long term care, manufacturers, restaurants, retail, sales, tabletop

Does it ever pay to argue with a customer? I have been doing sales and sales training for 30 plus years and the answer is no. There is always a way to diffuse a situation, offer up a solution to solve an issue or come to an agreement that’s amiable to the customer and fair … Continue reading TODAY’S CUSTOMERS

UNHEALTHY FOODSERVICE? NOURISH YOUR FOODSERVICE!

by Marsha Diamond, posted in colleges, COOKING, foodservice, health care, hospitals, long term care, manufacturers, restaurants, universities

How do you define healthy to you? For your foodservice? Tips for you to help your customer. Give Choices- number and variety Small changes in recipes Tracking popularity mix of items Offer More offerings. Customized experiences Portion sizes smaller. Food Presentation. We eat with our eyes Vending machines. Put less healthy items in lower positioning … Continue reading UNHEALTHY FOODSERVICE? NOURISH YOUR FOODSERVICE!

BOOST BUSINESS TOMORROW BY PAYING IT FORWARD TODAY

by Marsha Diamond, posted in branding, business, foodservice, health care, hospitals, long term care, marketing, social media

The "pay it forward" philosophy is a way to build relationships and do well for others without the expectancy of a gain for themselves in return. I believe it is possible to find a way to affect others in a positive way regardless of what your title is within an organization. I find that we … Continue reading BOOST BUSINESS TOMORROW BY PAYING IT FORWARD TODAY