Do you have an employee that is a Debbie Downer or an eeyore? You know the type. You ask them how they are, they state in a monotone, and drab voice, how could I be. So much work. So little time. Are you frustrated? Looking to reach for pink slip as you think that will … Continue reading DEBBIE DOWNER IN YOUR MIDST
WHAT IS YOUR SMOKING GUN?
Big data can be your home run for increased success. You should be paying attention to many of the moving parts In Store data:Collection info for foodservice venue, customer focused, pos data In kitchen software data:foh, boh , monitoring temperature, wifi, ovens, acoustics sensors, lighting sensors, production equipment Above store data:Surveys, marketing Individual data:Demographics, near … Continue reading WHAT IS YOUR SMOKING GUN?
DO YOU HAVE SHALLOW CUSTOMER RELATIONSHIPS ?
Are you shaking your head no , I don't have shallow customer relationships, of course I know my customers. The difference between a great successful rep or service person is the experience. I'm not talking only about your clients' operations,market segments and challenges. If you are a great salesperson you know to ask the right questions, do … Continue reading DO YOU HAVE SHALLOW CUSTOMER RELATIONSHIPS ?