Category: tabletop

TODAY’S CUSTOMERS

by Marsha Diamond, posted in business, colleges, customer, equipment, experience, food, foodservice, health care, hospitals, long term care, manufacturers, restaurants, retail, sales, tabletop

Does it ever pay to argue with a customer? I have been doing sales and sales training for 30 plus years and the answer is no. There is always a way to diffuse a situation, offer up a solution to solve an issue or come to an agreement that’s amiable to the customer and fair … Continue reading TODAY’S CUSTOMERS

Marsha Diamond: An Expert’s Take on Non-Commercial Foodservice and Tabletop’s Role in That Growing Segment

by Marsha Diamond, posted in customer, foodservice, tabletop

Reprint of my recent interview with TabletopJournal.  It's #ActiveFoodservice  info will  add value. Non-commercial foodservice continues to be a growing segment, with many schools, healthcare facilities and corporations re-thinking and expanding their offering for employees, patients, and students. So, we went  recently to industry expert Marsha Diamond to get her take on what is happening and, of … Continue reading Marsha Diamond: An Expert’s Take on Non-Commercial Foodservice and Tabletop’s Role in That Growing Segment