How do you define healthy to you? For your foodservice?

Tips for you to help your customer.
Give Choices- number and variety
Small changes in recipes
Tracking popularity mix of items
Offer More offerings. Customized experiences
Portion sizes smaller.
Food Presentation. We eat with our eyes
Vending machines. Put less healthy items in lower positioning but still give choice
Customization. Give people a choice, offer options. Rg beef hamburgers, quinoina burger, hummus burger, chicken burger
Help make Incremental changes via education, choice.
Customization. Give people a choice, offer options. Rg beef hamburgers, quinoina burger, hummus burger, chicken burger

Fresh is the new healthy.Fresh and healthy

No such thing as unhealthy foods. I read an article and the author ordered a salad. Colleagues ate with him asked, are you eating healthy today? No he said I’m eating hungry today. Hunger dictates choices.

Don’t get overly excited about healthy options
Milk, oj all good does that make it healthy for you?

Make great tasting foods without trying to fool people
Unhealthy eating habits, not unhealthy food

Maintain a healthy body weight,Moderation eat less do more.Less is more is my mantra.

Manufacturers should work to help you make safe delicious inexpensive food.Minimize food processing of added salt will help the chefs to add their layering seasoning without all the extra salt. Collaboration starts at the manufacturing level and continues to the chef.

Food eaten in moderation is good for your mind and body





 Big data can be your home run for increased success. You should be paying attention to many of the moving parts 

  • In Store data:Collection info for foodservice venue, customer focused, pos data
  • In kitchen software data:foh, boh , monitoring temperature, wifi, ovens, acoustics sensors, lighting sensors, production equipment
  • Above store data:Surveys, marketing
  • Individual data:Demographics, near store data, yelp, social media, health inspections , regional weather 

All data is streaming in but the fastest data and most volatile is social media. Yelp can have 5-9% affect on your sales. 

Thinking points. This data can tell you whats trending, how can you improve your business, appropriate visuals of your products, services , and what is the halo effect affecting positive experiences 

With all the variety of data which do you pay attention too? Can you trust it? What is the value ? Its about finding the data and its relationship to your venue or organization 

Taking big data and benchmarket against competitors, using it for quality improvement, what proactive or reactive actions to be taken, opportunities to be realized 

  • E.g. increased sales eg post on social media your favorite meal and get a beverage,  
  • E.g. checking weather, relate an opportunity and experience for for your foodservice, relevancy 

What is your objective for using data? Sales, loyalty, better branding, elevated meal experience, improve the overall image of hospital food, and more 

How will you do this? Manual, spreadsheets, or??? Need to capture data and real time analytics to make changes needed asap. Who takes ownership ? Everyone in your venue. IT , marketing, front line staff and operators need to sharing info they gather to affect change. Coordination works best between the various groups that will benefit  versus those that need to implement, operate and support them

Enterprise integrated foodservice solutions work best as it allows an aggregate of information and benchmarking dashboards. Cloud providers such as and google cloud platform can ingrate pos, boh, foh foodservice ,etc..

 Getting started to build your data platform ask your IT departments and IT business partners. Its a win win when you integrate information for your organizations brand (even if you are just a cog on the wheel)

Big data can be the final notch in giving positive personalized customer experiences!







Different approaches to leadership and employee productivity are emerging. Target, General Mills, Google, and Green Mountain Coffee have attributed improved company and employee performance, in part, to mindfulness practices in their companies. Messages around mindfulness, being in the moment, cultural integration, cultural of kindness, mindfulness at business have continued to gain momentum.

What is applied mindfulness? Principles to improve decision making, work space design, and personal or team effectiveness. Mindfulness is choosing how to respond not react to people/situation. It is about learning to connect to yourself and improve your way your react to people and situations.

These mindfulness practices may include, but are not limited to, meditation, energy healing, yoga, Tai Chi, or other methods. Mindfulness practice is about supporting overall health and well being, improved creativity, better communication tactics and lower stress levels. It doesn’t stop you feeling emotions, it allows you to deal with them more dispassionately. I believe mindfulness help us to stay focused on what really matters and help us to make better decisions . Your business’s productivity grows when employees increase focus, improve decision-making, unlock creativity, more engaged, more energized, focused and improve teamwork skills — all qualities enhanced by mindfulness.

Ask yourself these questions:

1. Are you always multitasking, have constant
distractions, and over-dependence on technology?

2. Are you on autopilot with work, driving, life?

3. Having challenges with internal and external communication? customers, patients, families, your employees, administration?

4. Are you accepting, understanding and compassionate towards others?

5. Can you adapt to rapid market, boardroom level and customer changes?

6. Do you let fear take over ? If it does anxiety will too.

If yes to the above questions consider Mindfulness strategies. Here are some tips to help you approach those challenges in the office and at home.

1. Try a three-minute breathing space. Start with one time and work you way up in time/duration

2. Your mind will wander off – that’s fine, that’s what minds do. When that happens, gently bring your thoughts back to whatever it is you’re doing and congratulate yourself for noticing your mind has wandered

3. Whatever comes up, just notice it, explore it, turn towards it and gently let go, without judgment, but with curiosity and compassion.

4. Take breaks-pauses during your workday

5. Walking mediations, meeting breathes

6. Email mediations

7. Have compassion, kindness for yourself first

8. Gratitude toward yourself and others

9. Respond, don’t react. Taking a moment to reflect will allow you to rid your mind of clutter and distractions while letting you consider a less critical, more flexible approach to whatever situation must be addressed.

10. Bring focus to a situation. The people around you may become caught up in the chaos of an emergency, but mindfulness will help you bring a sense of focus to a problem that might otherwise be lost in the craziness.

11. Pick an activity that you do most days or every day, such as eating breakfast or travelling to work. Choose something you have to do anyway, but set the intention to be mindful when doing this activity.

12. Bringing your attention to the present moment – not dwelling in the past or planning for the future. Instead, being open to and curious about what emerges.

Start with yourself and incorporate into your departments’ daily strategies. What could happen? Happy , healthy, and productive employees and you!