What is the name of your food facilities? What do they represent? Do you brand your healthcare? Do you brand the retail aspects of healthcare? Foodservice, gift shops, newsstands, kiosks. I was a coffee roaster last week and had a ‘aha’ moment. In this roasting house they customized the coffee with the logo and organization's … Continue reading RETAIL HEALTHCARE OR DO YOU WANT TO EAT THAT FOOD?
Tag: customer driven
DO YOU TRUST WHAT YOU READ IN SOCIAL MEDIA ?
Executives and business leaders need to understand that social media strategy is part of integrated marketing. Social media is another powerful channel with which to communicate with audiences. Left to the automaters…that’s an absolute dead end. Automaters just using platforms such as Hootsuite that allow you to send out to all platforms the same message. … Continue reading DO YOU TRUST WHAT YOU READ IN SOCIAL MEDIA ?
WHAT’S THE ROOT CAUSE OF THE MINDSET THAT FAILS TO PUT THE CUSTOMER FIRST?
This question has been posed again and again. Just recently on the linked group of Healthcare Executives Network. It continues to affects every market segment. My experience in the industry has revealed that the culture of the environment that you are working in at the time will affect how you take care of the customer. … Continue reading WHAT’S THE ROOT CAUSE OF THE MINDSET THAT FAILS TO PUT THE CUSTOMER FIRST?
MARSHA DIAMOND 