MOVING THE NEEDLE IN 2017

Transparency and clarity.  I had heard people say. “This company is responsive and gives great customer service". My interpretation is the customer felt satisfied with the answers and timing of follow up.  However, nothing about the service or product.  So, does that mean great customer service with a mediocre product will win loyal buyers?  Or the … Continue reading MOVING THE NEEDLE IN 2017

PAY ATTENTION TO WHAT PEOPLE ARE SAYING ABOUT YOUR PRODUCTS, SERVICE AND YOU

  PAY ATTENTION because people do listen.  Careful the things you do, please will see, Careful with how your are seen-attitude, dress, etc.. After reading an article last week and then participating in a webinar it evoked me to write this blog. I thought this is  worth sharing and will give you a perspective on … Continue reading PAY ATTENTION TO WHAT PEOPLE ARE SAYING ABOUT YOUR PRODUCTS, SERVICE AND YOU

TRADE SHOWS TRADEUP FOR CONSUMER PARTICIPATION

As I was rereading an older blog, and realized that updating it makes sense as this is still  a major challenge for companies.  They have only moved the needle a bit in engaging and increasing the numbers at tradeshows for their companies. Today's span of age generations are looking for further engagement at these shows.  Trade … Continue reading TRADE SHOWS TRADEUP FOR CONSUMER PARTICIPATION