Look around .Who or what needs a disruption in your operation ? What aggravates or irritates your customer?
You need YOUR people to be —-
- accountable set expectations
- clarify the scope and focus
- people need to exceed the actions not go through the motions
- To be different you have to behave differentLY-change behaviors and adapt –
- focus attention on customer
- intrapreneurial spirit-owner not renter in your company-check this out for more ideas .http://innovationexcellence.com/blog/2017/09/25/become-an-intrapreneur-at-work/
Great service is never by a department but by a person!
◦ Elevate experiences
◦ Positive emotion and attitude
◦ Little things make a difference
◦ Out think rather than outspend-be creative in approach
◦ Give value
KEEP THE POSITIVE ATTITUDE
Reimagine the possibilities because no one wants to be devalued when they spend money. Your brand loyalty depends upon it.
Passionately,
MARSHA DIAMOND 